(203) 481-8324
Support@PurpleDumpster.com
Branford, Connecticut

FAQ

questions / answers

Frequently asked questions

That is an easy question to answer. We have purple dumpsters! On a serious note, PurpleDumpster.com is a family owned and operated company who prides itself on offering great customer service and competitive pricing. We are large enough to accommodate every customer, but small enough to provide the level of service you would expect from a one-person operation.

Internet specials are 1 week rentals, which are AUTOMATICALLY removed after 1 week. You can extend the rental at a rate of $20 per day.

We can get the dumpster to you the next business day, or even the same day if scheduling permits. Dumpsters ordered after our normal business hours, (8am to 4pm) Mon-Fri, cannot be guaranteed next day delivery. However, we will do our best to accommodate your desired delivery date when possible.

A dumpster or roll off container that is placed on a public property (i.e. a street or parking lot) may require a permit. For example, the City of New Haven requires a permit for any dumpster placed on the street. Additionally, some municipalities require that you obtain one for dumpster placement on private property as well. These rules are generally put in place so that neighbors don’t need to deal with dumpsters that may be an eyesore for extended periods of time. To be on the safe side, check with your city/town before ordering. PurpleDumpster LLC will not place a dumpster on the street without verification of a permit being issued.

Your credit/debit card will be billed for the initial amount upon ordering. Any overweight charges are billed to your card upon removal, once we receive the weight ticket from the transfer station. If the dumpster had one of the items listed as an additional charge, these charges will also be charged to your card upon removal. An invoice will be e-mailed once the job has been completed, detailing all charges concerning your dumpster rental.
Our company does not believe in adding a fuel surcharge on top of our pricing. Some dumpster companies can add as much as 15-20% to your bill to cover the costs of fuel. We like to keep it simple, and prefer to let you know about all fees up front. When calling around, be sure to ask if the company adds a fuel surcharge to your bill.
Yes, our pricing includes delivery, removal, the specified amount of weight & the rental period noted. We do not have a separate delivery or removal fee, as some companies do.
Each of our dumpster rentals includes a certain amount of weight. If you exceed that weight, the charge is pro-rated at $190 per ton. For example, lets say you rented a 15 yard dumpster with 1 ton included. If the contents of your dumpster weighed 1.1 tons, the extra .10(200 lbs) ton would cost $19.00.
How much you fill the dumpster does not matter, it is the weight of the materials that affects the cost. You could fill the dumpster and not exceed the weight. On the flip side, you may only fill the dumpster 1/4 of the way and be overweight. For example, 1/4 of a 30 yard full of dirt will easily outweigh a FULL 30 yard of household furniture/junk. It is all dependent on the weight of the materials you put in the dumpster, not the volume.

Same day dumpster/rolloff service is available, based on availability. If your town is not listed, the standard delivery time for a dumpster is within 1 business day of ordering. You can always call/email to see if same day is available for your city/town, as our schedule varies each day.

We will do our best to get you your dumpster / rolloff at your requested delivery time, but we cannot guarantee an exact time. When placing your order, you can request a time frame and we will do our best to accommodate you. If you call back on the day of delivery, we can narrow it down based on our schedule and driver feedback (How traffic is, if there are any delays, etc). Our drivers are on the road from 5am to 5pm, so please keep this in mind when ordering. While we would love to get everyone their dumpster early in the day, sometimes it is just not possible. Fridays are especially busy, so if you have to have it in the morning our best suggestion is to have it delivered on Thursday.
We recommend that the dumpster be placed on a hard, level surface. Please be conscious of your septic system and leaching field areas. A waiver will have to be signed if the dumpster is being placed on a surface other than asphalt. Our vehicles, as well as the dumpster itself, are very heavy and may cause damage to soft surfaces such as grass. If it has rained recently we recommend avoiding placement on your lawn/in your yard.
Yes, there is a door in the rear of the dumpster or rolloff container. This allows for easy loading of heavier items. We recommend you walk in the bigger items first, then you can throw the smaller items over the side and fill in the space.

Wood, sheet rock, insulation, cardboard, metal, furniture, toys, plastic, roofing debris & other materials. If you have questions as to whether a material is allowed in the dumpster, please call or email us.

  • ANTIFREEZE – Contact your city/town for disposal sites
  • AMMUNITION – Contact state police
  • ASBESTOS – Removal by licensed contractor required
  • AUTO BATTERIES – Auto service centers or your city/town transfer station
  • BIOLOGICAL OR NUCLEAR WASTE – Contact original supplier
  • CONTROLLED SUBSTANCES – Same as medications
  • EXPLOSIVES/FIREWORKS – Contact state police
  • FLUORESCENT LIGHTS – Contact your town for disposal sites.
  • MEDICAL WASTE – Put in leak-proof, puncture-proof container and put in regular household trash (not in dumpster)
  • SMALL BUSINESS HAZWASTE – Contact Hazwaste Central 203-401-2712
  • UNUSED MEDICATIONS – Remove labels, put in secondary container and put in regular trash (not in dumpster)
  • WASTE MOTOR OIL – Contact your town for disposal sites.
  • PAINT – Contact your town for disposal sites.
Large quantities of concrete, asphalt, dirt, stumps, etc. are not permitted in our dumpsters. If you have more than 1 cubic yard of this material please contact us prior to ordering your dumpster rental. FYI a cubic yard of brick weighs roughly 3,000 lbs.
Yard debris, brush, bushes, etc. are permitted in our containers. You can mix it in the dumpster with other household items. Tree stumps and branches larger than 4 inches in diameter are not permitted.
Unfortunately the dumpster only comes off our truck one way, with the door facing the property. Unless you have a very large amount of room for our truck to turnaround on your property, there is no way for us to position the dumpster so it faces the street.

Yes, there are additional charges for certain items.

  • Car Tires – $20.00 each
  • Truck Tires – $35.00 each
  • Propane Tanks – $20.00 each
  • Freon Units – $35.00 each
  • Computer Monitors/Televisions – $35.00 each
  • Mattresses/Box Springs – $35.00 each

These charges are assessed by the third party transfer stations we use. To save money, check with your town to see if they take the items.

Benefits & what we do?

Purple Dumpster LLC prioritizes sustainability by recycling and repurposing a significant portion of the waste collected, reducing landfill impact and promoting environmental responsibility.

Purple Dumpster LLC provides flexible scheduling, quick delivery, and prompt pick-up, along with an easy online booking system and dedicated customer support for hassle-free dumpster management.

Yes, we cater to both small-scale residential and large-scale commercial projects with a variety of dumpster sizes and services tailored to meet diverse needs efficiently.

We offer detailed consultations, placement advice, and guidance on usage dos and don’ts, ensuring first-time renters have all the information needed for a smooth experience.

Our pricing is transparent and competitive, with no hidden fees. We offer customized solutions to match different budgets, ensuring you receive great value and service.